2016 Jeep Compass Phone Doesn't Work

No matter where you are, your vehicle is never far away with the Uconnect® App.

Owners of vehicles equipped with Uconnect + SiriusXM Guardian* connected services, or earlier vehicles with Uconnect Access* connectivity can take advantage of the following services designed to make your life easier:

- Lock or unlock your car from virtually anywhere
- Start your car & cancel start remotely
- Flash the lights & sound the horn to help find your car
- Locate your car on a map using Vehicle Finder
- Send a destination to your car's navigation system using Send & Go[1]
- Family Drive Alerts provides notifications for Boundary, Curfew, Speed and Valet.

Vehicles equipped with connected services will have an ASSIST and SOS/9-1-1 button on or above the rear view mirror inside the vehicle (excludes FIAT 500e).

To log into the Uconnect app, use the same email and password created when setting up your account on the Mopar Owner Site.

If you are having trouble logging into the app, please contact Uconnect Care at 1-877-855-8400 (U.S.) or 1-877-324-9091 (Canada).

Compatible vehicles in the U.S.:
- 2015 – 2017 Chrysler 200
- 2015 – 2019 Chrysler 300
- 2017 – 2019 Chrysler Pacifica
- 2015 – 2019 Dodge Challenger and Charger
- 2014 – 2019 Dodge Durango
- 2013 – 2017 Dodge Viper
- 2014 – 2019 Jeep® Cherokee
- 2017 – 2019 Jeep® Compass
- 2014 – 2019 Jeep® Grand Cherokee
- 2015 – 2019 Jeep® Renegade
- 2018 – 2019 Jeep® Wrangler
- 2020 Jeep® Gladiator
- 2013 – 2019 Ram 1500/2500/3500/Chassis Cab
- 2016 – 2018 FIAT 500e (electric vehicle)

Compatible Vehicles in Canada:
- 2018 – 2019 Chrysler 300
- 2018 – 2019 Chrysler Pacifica
- 2018 – 2019 Dodge Challenger and Charger
- 2018 – 2019 Dodge Durango
- 2019 Jeep® Cherokee
- 2018 – 2019 Jeep® Compass
- 2018 – 2019 Jeep® Grand Cherokee
- 2018 – 2019 Jeep® Renegade
- 2018 – 2019 Jeep® Wrangler
- 2020 Jeep® Gladiator
- 2018 – 2019 Ram 1500/2500/3500/Chassis Cab

Questions? You can also push the ASSIST button on your rearview mirror to speak with a representative, call customer care or contact your dealer.

Vehicle must be properly equipped with compatible Uconnect system. Vehicle must be registered for Uconnect Access or SiriusXM Guardian fulfilling all registration and subscription requirements. Vehicle must be located within the 50 United States or Canada and have an active and usable cellular connection.
[1] Send & Go requires Uconnect Navigation. Remote Vehicle Start not available on all vehicles. You are responsible for using remote features in accordance with any laws, rules, or ordinances in effect in your vehicle's location.

To learn more about these services, please visit DriveUconnect.com or DriveUconnect.ca.

For phone compatibility, visit UconnectPhone.com.

© 2019 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar and SRT are registered trademarks of FCA US LLC. ALFA ROMEO and FIAT are registered trademarks of FCA Group Marketing S.p.A., used with permission.

© 2019 FCA Canada Inc. All Rights Reserved.

What's New

Performance improvements and bug fixes.

Ratings and Reviews

4.6 out of 5

90.7K Ratings

Not bad, but a few annoyances

I don't know if it's necessarily the app's fault or the network or what, but it doesn't always start the truck. It's nice when it is working, especially out here in Phoenix when it's terribly hot in the middle of summer. Remote start from far away from the truck is very handy for getting the interior air conditioned before getting out to it in a large parking lot.

The truly annoying thing about this app is the fact that I cannot paste my password into the app after it forgets the login credentials, either from a restart of the phone or an app update. If you are being careful with your passwords and using a password management app, you are storing unique passwords and pass phrases for every app. I copy mine from 1Password and expect to be able to paste it into an app, but this one disallows that. Ridiculous UX. Fix that and I'll be much happier to bump up the rating on this app. There's no security advantage to stopping me from pasting from my password management system. In fact, you may be causing people to use simpler, more dangerous passwords.

Terrible.

Ram/Chrysler/FCA should be ashamed of this app. I bought a $75k 2021 Ram 1500 Limited and the app for it is not only terrible, but they want me to pay to subscribe to use it. The Ford app is free and 100 times easier to use. The lag on this app is awful. Sending the truck any commands takes several minutes to comply. Here's the kicker, if you choose the option of the 12" screen in the truck, they completely neuter the app. It has no features other than lock/unlock and start stop. No fuel level check, oil life, tire pressure, mileage, nothing. Can't locate it to see where it's parked or track it if it were stolen. Can't even see if the vehicle is currently locked or unlocked. All features that exist and could easily be done with the hardware and software as is. And since it takes so long to complete an action, you never really know of it happened until you walk out to the truck and find out you have to do whatever you wanted manually anyhow.

Once my free trial is over, I'll delete this app and forget it exists. Why on earth would they punish the people who buy the premium electronics package with the completely bare bones app? Shameful. If the app was halfway decent, it would still be a rip off to have to subscribe, but it's terrible AND costs money. Garbage, garbage, garbage. The fact that Ram cares so little about technology features is reason enough to shop for a different brand of vehicle when I trade this in.

We certainly appreciate your feedback. Our team has made sure to document your comments within our system, as we are always looking for ways to enhance our services. If you have any questions, feel free to let us know. Thank you. ~ Jivona

Horrible Experience

I love my new 2021 Jeep Grand Cherokee 80th Anniversary Edition, but I hate this app. The remote start is a joke, and only works (when it finally decides to) after I cycle through multiple times. I basically have to unlock, lock, remote start (fail), remote start (fail), unlock, lock, remote start (fail), remote start (fail), remote start (success...maybe...if I'm lucky...you get the picture)! Totally ridiculous and since the app is so freaking slow the entire sequence takes like 5 minutes or more. And it doesn't start from anywhere as I'm currently in Mexico, on strong wi-fi, and it won't work at all. Totally unacceptable considering the price of the vehicle and the electronics and software talent up at FCA. My wife has a less expensive 2020 Subaru Outback, and has the MySubaru app. It cost significantly less than UConnect ($79 one time charge for the 3 year lease) and works flawlessly. I think it a year it has not failed to start the car once on the first try, and under 10 seconds. I started it just a few minutes ago from Mexico to warm it up and it worked like a charm. And she can also adjust her heat, AC, seats, airflow, steering wheel, and many more functions on the vehicle just by using her app. It's embarrassingly good compared to the UConnect app. FCA needs to jump on this immediately and address before it becomes a larger customer dissatisfaction issue.

App Privacy

The developer, FCA US LLC, indicated that the app's privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

• Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

• Usage Data
• Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Seller

FCA US LLC

Size

131.7 MB

Category

Lifestyle

Compatibility

iPhone

Requires iOS 11.0 or later.

iPod touch

Requires iOS 11.0 or later.

Languages

English, French

Age Rating

4+

Copyright

© 2018 FCA US LLC. All Rights Reserved. Chrysler, Jeep®, Dodge, FIAT®, Ram, SRT® and Mopar® are registered trademarks of FCA US LLC.

Price

Free

• App Support
• Privacy Policy

Supports

• 

  Family Sharing

  With Family Sharing set up, up to six family members can use this app.

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2016 Jeep Compass Phone Doesn't Work

Source: https://apps.apple.com/us/app/uconnect/id1229236724

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